ServiceScore

For customers

Reviews you can actually trust

When you see ServiceScore on a business profile, every review was written by a real customer after a confirmed job. Here is how we know.

How we verify

Three things we check before any review is published

Invite only

The business sends a review invite after completing a job. Random people cannot submit reviews. No account needed, no anonymous submissions.

Job confirmation

The reviewer confirms their job type, date, and name. We cross-reference this with the business record before the review is accepted.

Fraud detection

Every submission runs through IP tracking, device fingerprinting, and timing analysis to catch suspicious activity before it is ever published.

The ServiceScore

What the number actually means

The ServiceScore is a composite trust score from 0 to 100. It is calculated from your rating, how recent the reviews are, and how often the business responds. Not just stars, a fuller picture.

85-100

Excellent

This business has a strong track record of verified satisfied customers.

70-84

Very good

Consistently good work with verified reviews from real customers.

55-69

Average

Some verified reviews but room to grow. Worth asking questions.

Below 55

Limited

Limited verified history. Approach with caution or ask for references.

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