ServiceScore

Comparison

ServiceScore vs Trustpilot

Built for home services vs built for e-commerce

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How they compare

TrustpilotServiceScore
Starting pricefrom $250/moFree to start
Job-verified reviews✗ No✓ Yes
Fraud detection✗ No✓ Yes
Public profile page✗ No✓ Yes
Home service focus✗ No✓ Yes
Free trial✗ No✓ 14 days
Review invite automation✓ Yes✓ Yes

Trustpilot

The limitation

Trustpilot is designed for e-commerce and SaaS businesses. Home service businesses pay for a platform with no CRM integrations for Jobber or QuickBooks, no job-linked verification, and no understanding of how trades businesses actually work.

ServiceScore

The difference

ServiceScore is built exclusively for home service businesses. Every integration, every feature, and every verification step is designed around how plumbers, HVAC techs, electricians, and roofers do their work.

What you get with ServiceScore

✨ Review Reactivation

Upload your past customer list and we send personalised review requests over a few weeks. Most businesses get 30-80 verified reviews from their very first upload.

✦ Free on all plans, limited time

Review Reactivation

Upload a CSV of past customers and we run a drip campaign to collect their reviews. Most businesses get 30-80 verified reviews from their first upload alone.

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Verified reviews + star ratings

Every review is tied to a real customer with a confirmed job. No anonymous reviews, no fakes.

Verified reviews + star ratings

Every invite is tied to a specific completed job, so reviewers confirm they were actually your customer. No account needed, no anonymous submissions, no fakes.

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Automated text & email invites

After a job closes your customer gets a personalised review invite automatically. No manual action required.

Automated text & email invites

The moment a job closes in your CRM, ServiceScore sends a personalised invite to that customer. SMS and email both. You never have to think about it.

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Dynamic follow-up reminders

Gentle reminders on Day 4 and Day 10 if they have not reviewed. Stops the moment they do.

Dynamic follow-up reminders

If a customer doesn't review on Day 1, they get a gentle nudge on Day 4 and again on Day 10. After that we stop. No spam, ever.

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Photo reviews

Customers can attach photos to their reviews. Great for showing off finished work on your profile.

Photo reviews

Customers can attach before/after or job-completion photos to their review. Shows up on your public profile and makes your work visible to new customers researching you.

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CRM integrations

Jobber, QuickBooks, and more. Connect once and review invites send automatically when jobs close.

CRM integrations

Connect Jobber, QuickBooks, or 15+ other tools in one click. Every time a job closes, the invite fires automatically. Nothing falls through the cracks.

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ServiceScore widget

Embed your verified score badge on any website in one line of code. Updates automatically.

ServiceScore widget

One line of code embeds your live score badge on any website. It updates automatically as reviews come in. No manual updates ever needed..

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Review response tools

Reply publicly to reviews from your dashboard. Shows potential customers you care.

Review response tools

Reply publicly to any review from your dashboard. Responding to negative reviews shows future customers you take quality seriously. Silence does not.

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Public profile page

Your own verified profile page at getservicescore.com/biz/your-name. Ranks in local search.

Public profile page

Your verified profile at getservicescore.com/biz/your-name ranks in Google search for your business name plus reviews. A second verified presence alongside your Google listing.

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Advanced analytics

Score history, invite conversion rate, and response rate by channel, all in your dashboard.

Advanced analytics

See your score history over time, which invite channel converts best (SMS vs email), response rate trends, and review velocity week over week.

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Unlimited team seats

Add your whole team at no extra charge. No per-seat limits on any plan.

Unlimited team seats

Add every technician, office manager, and owner to your account at no extra cost. Everyone sees the same dashboard. No per-seat fees, ever.

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1-on-1 setup call

A 30-minute call with our team to set up your account and launch your first campaign.

1-on-1 setup call

A real 30-minute call with our team to connect your CRM, set up your first campaign, and make sure everything is working before you go live.

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14-day free trial. No credit card required. Cancel any time.

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