Apex Plumbing LLC

Plumbing
Chicago, IL

Reviews total

ServiceScore

70/100

Trustworthiness

Very good

How trustworthy are these reviews?

Good

ServiceScore analyzes every review for authenticity signals — invite confirmation, reviewer identity, and statistical patterns. This rating reflects how clean this business's review pool is.

All tiers on ServiceScore

Excellent

All reviews verified, no fraud signals detected.

Good

Verified reviews, minor signals, normal distribution.

Limited

Some unverified reviews or low-level fraud signals.

Concerning

Multiple fraud signals detected across reviews.

Who leaves reviews?

Mostly paying customers

The more customers a business invites, the harder it is to cherry-pick positive reviews. ServiceScore tracks the ratio of invited customers to total customers served.

All tiers on ServiceScore

All paying customers

CRM-connected — every completed job triggers an invite.

Mostly paying customers

Manual invites sent for most jobs, no CRM yet.

Selected customers only

Business chooses which customers to invite.

Voluntary submissions

Self-submitted without invite (not permitted on ServiceScore).

How are reviewers verified?

Phone-verified

Verification ties each review to a real person who received a direct invite. Job-record verification is the strongest — it links the review to an actual completed job.

All tiers on ServiceScore

Job-record verified

Reviews tied to job records from a connected CRM.

Phone-verified

Reviewers received the invite via SMS to their number.

Email-verified

Reviewers received the invite via email.

Self-claimed identity

No verification — reviewer identity is unconfirmed.

Can the business hide reviews?

Full visibility

ServiceScore always publishes all verified reviews regardless of the business's preference. A business can report a review for investigation, but cannot remove it unilaterally.

All tiers on ServiceScore

Full visibility

ServiceScore publishes all verified reviews — the business cannot hide or delete them.

Some visibility

Business can flag for moderation; blocked reviews appear as hidden.

No visibility

Business controls what's published (not permitted on ServiceScore).

This is ServiceScore

Independent reviews from real customers
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Reviews you can trust

About the business

Professional plumbing services for residential and commercial properties. Licensed, insured, and serving the area for over 10 years.

2 reviews of Apex Plumbing LLC

Since joining ServiceScore in 2026

2 reviews · 4.5 avg

Bob J.

First-time customer · Verified

Mar 31, 2026

Showed up on time and got the job done. A little pricey but quality was solid.

Jane S.

First-time customer · Verified

Mar 31, 2026

Apex Plumbing fixed our burst pipe within hours. Professional, clean, and fairly priced. Will definitely call them again.